Putting up the appropriate HOA systems for managing the day to day responsibilities in your association is a must if your board is to function efficiently. In most cases, most board members will not have the right background to implement these information systems. The investments involved in software, systems, services, and devices, can easily run into thousands of dollars and can take years if you’re implementing a system from scratch.
The association is responsible for the maintenance and replacement of all general common elements. General common elements, which are used by every unit owner, include sidewalks, elevators, roofs, lobbies and common hallways, and community amenities like pools.
A homeowner's association (HOA) is an organization in a subdivision, planned community, or condominium building that makes and enforces rules for the properties and residents. Those who purchase property within an HOA's jurisdiction automatically become members and are required to pay dues, known as HOA fees.
Established systems and technology vendors are just a few of the benefits of hiring an HOA management company that can save you a ton of costs. Using a prebuilt HOA system will also get your association up and running in less time, too.
One of the most effective ways to help increase support of Board decisions is through communication. If residents are informed of the issues facing their community and understand why the Board makes the decisions that it does, then they are more likely to support and comply with those community decisions. In addition, effective communication also allows residents to voice their comments, requests, concerns and ideas so that the Board can make its decisions based on the best interests of the entire community.
To achieve support and adherence to the governance by the community, we encourage communication through board and/or committee meetings, newsletters, client portals, and Online Services for residents to stay current with meeting schedules, minutes, and necessary actions.
Clear delineation of association responsibilities allows the association to optimize the use of Board, committee, and volunteer resources. Our management philosophy views the Board of Directors as the policy making body of the association. Our managers act as advisor to the Board when our expertise and experience can add value. We view our role as the Managing Agent for your community responsible for carrying out the directives of the Board. In this way the Board may delegate the day-to-day operations of the association to the manager such as:
Maintaining complete, accurate, and timely Association financials is a cornerstone of our company. We produce all the necessary financial information your Association will need to make sound financial decisions.
From developing operating budgets to assisting with reserve funding, IPM has the resources to protect and maintain the financial health of your Association. As part of our services we provide the following financial reports on both an interim and annual basis:
Our staff has the ability to identify and solve your maintenance issues quickly and effectively utilizing our network of carefully screened vendors who know the level of service and quality our clients expect. As part of our maintenance program, we provide regular site inspections of the property, present our findings to the Board, and assist in securing bids when maintenance work is needed.
We have a proprietary RFP process utilizing a database of suppliers and supplier pricing that all but guarantees the lowest prices for our Condominium and Homeowner Association partners.
With our on-line service, daytime phone or fax numbers and our after-hours emergency phone line, residents are able to report their maintenance concerns from anywhere, anytime.
"Kim, thanks for your prompt response to our request. I wish more organizations (people) were as professional and helpful as YOU and your TEAM. Keep up the good work! Look forward to hearing from you. Again, THANKS!" Ed & Sharman L.
In regard to work order request, "Thanks Debi, as always your prompt reply and professionalism is appreciated." John R.
"Thanks for all the hard work you and your team do at at our community! I need you to share your expertise with me and give me advice on the list of companies that the Association approved to repair basements. Sometime last year IPM sent out a letter of approved vendors that we could contact directly. Will you please email me the list? Again, I appreciate you and your work!" Donnette J.
"C & L Chimney Inc. has been doing business with Independent Property Management for years. In my opinion the office staff is very knowledgeable on problems that arise and take care to fix them in a professional and timely manner. From what I've seen, they take pride in the places they manage. They also take care of the contractors who work closely with them, paying in a timely manner." Larry Grucz,
Independent Property Management, LLC
9357 General Drive,
Plymouth, MI 48170
Phone: (734) 454-4022
Office hours: Mon - Friday 9am - 5pm
Please call ahead for appointment